A. We require a non-refundable $20 deposit for all bookings.

A. We understand weather may not be cooperating or life circumstances change, so we have no problem offering a refund of balance paid minus the $20 deposit. If you paid in full for your booking, $20 is held as the deposit. We just ask for a 24-hour notification of cancellation. We will always confirm with you the day prior to your booking. You can always reschedule as well and apply your deposit towards a different date.

A. We follow all manufacturer guidelines for our inflatables. Each unit is unique with different specifications; if wind speeds exceed the manufacturer recommendation, we will have to reschedule your event. In the event of any named storms or thunderstorms, we will also have to reschedule your event. We will communicate all options with you! This is for the safety of our customers and their families!

A. Yes! We deliver, set up, and pick up! It’s most definitely included in the price!

A. Yes! We are registered with the state and hold full insurance. We can provide our registration and certificate of insurance upon request.

A. Yes, once we set up and turn on the inflatable, it must remain on until we arrive for pickup.

A. Yes, we provide all equipment required to properly set up our inflatables. We will provide a 50ft heavy-duty extension cable and a 50ft water hose for waterslides. We can also connect to your hose if needed. If you require special accommodations such as needing a 100ft extension, please let us know in advance. We will only use 100ft extension cables under special circumstances; we must be informed prior!

A. We are happy to provide a generator with a full tank of gas at cost if no power source is available. Please inform us during booking if your event requires a generator.